Refund Policy

14-Day Money-Back Guarantee

If you are not satisfied with TipFort for any reason, you may request a full refund within 14 days of your first paid subscription payment. No questions asked.

To request a refund, go to the Contact Form in your TipFort dashboard and select “Refund Request” as the subject. We will process your refund within 5–10 business days to your original payment method.

Monthly Subscriptions

• Within 14 days of your first payment: Full refund available upon request.
• After 14 days: No refund for the current billing period. You may cancel at any time, and your subscription will remain active until the end of your current billing cycle. You will not be charged again after cancellation.
• No partial-month refunds: If you cancel mid-month, you retain full access to TipFort until the end of that billing period, but no prorated refund will be issued for the remaining days.

Annual Subscriptions

• Within 30 days of purchase: Full refund available upon request.
• After 30 days: Prorated refund for unused full months remaining on the annual term, calculated at the undiscounted monthly rate.
• After 6 months: No refund available. Your subscription remains active for the remainder of the annual term.

Plan Upgrades and Downgrades

• Upgrades: When upgrading to a higher-tier plan mid-cycle, you are charged a prorated amount for the remainder of the billing period. Upgrades are non-refundable once processed.
• Downgrades: When downgrading to a lower-tier plan, the change takes effect at the start of your next billing cycle. No refund is issued for the current cycle.

Free Trial and Early Access Periods

If you signed up during a free trial or early access period, no payment was collected and therefore no refund is applicable. When the free period ends and you transition to a paid plan, this Refund Policy applies starting from your first paid payment date.

How to Request a Refund

Submit a refund request through the Contact Form in your TipFort dashboard. Select “Refund Request” as the subject and include:

• Your account email address
• The reason for your refund request (optional, but helps us improve)
• Your preferred resolution (refund or plan change)

You can also reach us directly at support@tipfort.com if you are unable to access your dashboard.

We aim to respond to all refund requests within 1 business day and process approved refunds within 5–10 business days.

Exceptions

We reserve the right to deny refund requests in cases of:

• Repeated subscription and refund cycling
• Violation of our Terms of Service
• Fraudulent activity or misuse of the platform

Refund Method

All refunds are issued to the original payment method used at the time of purchase. We are unable to issue refunds to alternative payment methods or as account credits unless specifically requested.

Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of TipFort after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Refund Policy, please contact us through:

• Contact Form: Available in your TipFort dashboard (select “Refund Request” as the subject)
• Email: support@tipfort.com